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ABOUT LA PRAIRIE

La Prairie is the leader in luxury skincare, present in 70 countries around the world.
Synonymous not only with luxury, the La Prairie name evokes innovation, performance, high-touch service and Swissness — the purity, precision and excellence inherent to the extraordinary land that saw the brand’s inception in 1978.
La Prairie endeavors to fulfill a quest for timeless beauty through the highest standards of advanced technology combined with exquisite formulations and elegant packaging — elevating science to art.

Beauty Therapist (m/f/d)

Location: 

Zurich, Zurich, CH, 8001

Contract Type:  Permanent - part-time
Description: 

As a Beauty Advisor & Beauty Therapist:

  • You will create the most delightful and distinctive experiences for our discerning clients
  • Excellence, sophistication, and understated elegance should guide every gesture, word and movement to complete each moment of client`s luxury experience in the store and in the retail facial rooms

You will be responsible for providing excellent advice to our end customers / clients and for selling our luxurious products

 

Main Accountabilities

 

Performance & Sales:

  • Inspire our client through luxurious storytelling, by having a deep knowledge of our brand and collections
  • Continuous monitoring of KPIs and target achievement in close exchange with the Boutique Manager
  • Ensure La Prairie luxury signature is offered to every client when at the point of sale, and convert to purchase

 

Clienteling:

  • Understand La Prairie Client segmentation and recognise the brand’s counter`s clientele
  • Collect quality client data
  • Ensure the implementation and luxury execution of all the La Prairie CRM Programmes

 

Facial Experiences:

  • Ensure that the Facial Experience is perfectly executed to ensure that the La Prairie Vision and Mission is delivered to the highest professional standard
  • Serve every client by following La Prairie`s signature luxury steps

 

Store Operations:

  • Organize and support effectively any in store retail events i.e. event or global events such as Art Basel
  • Support Boutique Manager to constantly improve the overall boutique operations
  • Effective time management to ensure the delivery of: orders/inventories, reporting, hygiene standards, preparation of event or facial room, booking La Prairie signature services or Complexion appointments, client follow up
  • Maintain a clean and immaculate point of sale and facial treatment room.
  • Ensure implementation of La Prairie’s Visual Merchandising guidelines

 

Training & Development:

  • Participate in all the training programmes of our Retail Academy linked to your development path as guided by your training manager
  • Participate in regular Coaching sessions with Retail Coach or Education Manager

 

Knowledge, Skills and Experience

 

  • A total of 5-10 years of experience in similar role, delivering facial treatments
  • Preferred qualifications as beauty Therapist - CIDESCO, CIBTAC, ITEC etc.
  • Preferred experience in luxury industry
  • Strong client centric mindset with an experience in establishing and growing client relationships
  • Excellent verbal communication
  • Entrepreneurship
  • High energy level and positive outlook
  • Remains confident, empathetic and full of positive energy, even in challenging situations
  • Friendly and professional presence
  • Self-driven, curious and ready to consistently learn and improve

 

Languages: English & German must, other languages such as French, Italian, Mandarin etc. are good to have

 

 

 

 

La Prairie is proud to be an equal opportunity employer. We welcome applications by candidates from diverse backgrounds.

 

We look forward to receiving your application!