エリアリテールマネージャー (日本語) Area Retail Manager, Japan

<職務内容>
事業計画、実行、フォローアップ

• 事業計画の策定と実行、フォローアップを通じ担当店舗の年間売り上げ目標を達成する。
• 週次／月次／年次売上予測の分析、KPIのフォローと理解を通じ、売上とKPI目標達成に必要な方向性を示し、達成に導く。

• 関連部門と連携し、店舗施策の成功と機会の創出をリードする。百貨店との強固な協力関係を構築し、協議、交渉を経て効果的な施策を実施しブランドを成功に導く。
• 競合他社の活動内容、状況把握を通じ必要なアクションの提案、共有、実行をリードする。
• 出店、リニューアルを含む協議、交渉のサポート。

店舗マネジメント

• カウンターマネージャーおよびBAのマネジメント
• 人事部門と連携した採用活動
• 人事部門と連携した人事プロセス（異動、昇進など）の計画・実行。新入社員受入れ体制の整備、定着率向上のためのアクション。
• トレーニング部門と協力して、一層の実力アップを推進する。

店舗オペレーション

• カウンターマネージャーおよびBAが最大のパフォーマンスを発揮できる環境整備をリードする。
• お客様からのお申し出に関わるサポート

当社で活躍する大胆でクリエイティブな人材となるために必要なもの：

• 売上、KPIの理解
• スキンケア・化粧品業界に関する豊富な知識
• 基本的な英語スキルがあると尚可ですが必須ではありません
• チームプレーヤー、リーダーシップ
• ExcelおよびPowerPointスキル

In this role you will make an impact by growing retail/net sales and maintaining a high level of La Prairie presentation in stores through excellence in client journey management. Furthermore, you are responsible to achieve and maximize targets by ensuring luxury excellence through effective recruitment, management, and people growth.

How you will create a beautiful impact:  

Business Planning, Execute, Follow up

• Develop and execute business plans

• Achieve annual sales targets by ensuring execution of the store action plans

• Analyze weekly/monthly/annual sales forecasts, monitor retail KPIs and provide direction regarding the actions required for achieving the monthly sales target and improving retail KPIs

Manage Department Store Business

• Directly contribute to the success of the Department Store events, Gaisho opportunities in collaboration with the CRM, Marketing, and Retail operation. Develop strong working relationship with Retailers for the brand’s success

• Analyze ranking data and monitor competitor activity in each door providing business insights for action plan

•  Store development – Support Sales director for providing data to identify opportunity and to conduct department store negotiations including opening and renewal

Manage and Develop Counter Staff

• Develop Counter Managers and BAs through the performance management process

• Conduct recruiting activities with HR for hiring the best counter staff

• Effectively plan and manage the HR process (staff transfer, promotion, etc.) in collaboration with HR for smooth on-boarding and improve retention

• Promote actions for counter staff development in collaboration with Retail Education

Supervise Store Operations

• Create efficient and effective working environment for counters

• Provide support to Counter Managers for handling complaints from customers and also deal himself/herself when needed

What you need to have to be our next audacious and creative talent:

• Deep understanding of Retail KPI with rich Retail knowledge

• Minimum 3 years working as Sales position.  Skincare or Cosmetics industry preferred but not a must.

• Language: Basic English skills for both verbal and writing preferred but not a must.

• Team-player, strong leadership. Experience in managing 10+ direct reports preferred.

• Advanced Excel and PowerPoint skills

• SAP, Qlick View, CIGID experience would be an advantage

The world of La Prairie is just a few steps away:

1. Application with CV

2. 1st online interview with HR and/or Hiring manager

3. Additional interviews onsite with the Hiring Manager and other from the business.

To all recruitment agencies:

La Prairie does not accept agency resumes. Please do not forward resumes to our jobs portal, We are not responsible for any fees related to unsolicited resumes.