Senior HR Specialist

The Senior HR Specialist supports both La Prairie and Chantecaille retail teams across key HR activities, including talent acquisition, employee lifecycle management, and retail career development initiatives.

How You Will Create a Beautiful Impact:

HR Business Partnership

• Act as the key HR partner for La Prairie and Chantecaille retail teams.
• Work closely with Retail and Education leaders to understand people-related needs and support relevant HR actions.
• Provide guidance on HR policies, processes, performance, and employee-related matters.
• Support organizational changes and HR initiatives across the retail organization.

Talent Acquisition & Workforce Support

• Manage end-to-end recruitment for retail and office positions, including sourcing, interview coordination, offer management, and onboarding preparation.
• Maintain and develop frontline talent pipelines to support ongoing recruitment needs.
• Work with hiring managers to ensure an effective recruitment process and positive candidate experience.
• Support workforce planning and manpower optimization across counters and retail locations.

Employee Lifecycle Management

• Manage employee lifecycle processes including onboarding, probation, internal movement, promotion, performance management administration, and separation.
• Ensure HR policies and processes are implemented consistently across both brands.
• Coordinate with managers to support effective onboarding and new-hire integration.
• Track and analyze turnover, retention, absence, and other workforce data, and highlight key trends or issues for follow-up.

Employee Engagement & Culture

• Coordinate and support employee engagement initiatives, including TeamPulse action plans and follow-up activities.
• Conduct regular counter visits and employee touchpoints to understand frontline feedback and workplace needs.
• Support retail leaders in fostering a positive, collaborative, and performance-oriented working environment.
• Compile and analyze people data to identify trends and support HR improvement actions.
• Support manager development initiatives related to coaching, performance conversations, employee engagement, and people management.

What you need to have to be our next audacious and creative talent: 

• Bachelor’s degree or above in Human Resources, Business Administration, or a related discipline.
• Minimum 3-5 years of HR experience, preferably with exposure to retail HR or a consumer-facing environment.
• Experience in luxury, beauty, cosmetics, fashion, retail, or other consumer-facing industries is preferred.
• Hands-on experience in talent acquisition, employee lifecycle management, employee engagement, and HR operations.
• Good understanding of Taiwan labor regulations and employee relations practices.
• Good business awareness with the ability to understand frontline needs and support relevant HR initiatives.
• Hands-on, proactive, detail-oriented, and comfortable working closely with frontline employees and managers.
• Good interpersonal, communication, and coordination skills with the ability to work effectively across different stakeholders.
• High proficiency in both spoken and written English and Mandarin.