Beauty Advisor Bloomingdales
New York, NY, US, 10022
As a La Prairie Beauty Advisor, you will be our House Ambassador. Ensuring a delightful and exceptional personalized skincare luxury service, building meaningful and long-lasting relationships with our discerning client, creating carefully curated experiences and perfect etiquette. Always achieving and exceeding our client's expectations and business objectives. You are entrepreneurial, audacious, dynamic, and welcoming, ensuring the brand/company values and image are always met. You will be known for a level of luxury attitude only mastered by a few.
Main Accountabilities
RETAIL:
-
Make business decisions based on the retail equation
-
Achieve and exceed the sales objectives
-
Guarantee meaningful business relationships across the store, key for our brand awareness and brand image
-
Ensure retail excellence is performed at all times, maintaining the highest standards of housekeeping and retail standards are maintained at the point of sale
CLIENT:
-
Create a deep connection with the client to understand their needs, build trust and long-lasting relationship
-
Pro-actively introduce and recommend relevant products, ensuring a personalised 1:1 luxury and professional service at all times
-
Maintain the relationship through engaging the Client through La Prairie Clienteling tools and systems
SERVICE:
-
Be knowledgeable on all products, ensuring the heritage, skin science and benefits are always conveyed in a relevant way to the client
-
Ensure exceptional service through encouraging the application of products either on counter or within the cabin
Qualifications
-
Exceptional service mindset – you take pleasure and satisfaction in providing an outstanding service to your clients
-
Strong retail experience
-
Real passion for beauty and skincare
-
Affinity for luxury, always striving for excellence
-
Strong business acumen to drive sales and go beyond business objectives
-
Being a digital native or technologically curious
-
Entrepreneurial, audacious, and dynamic
-
Ability to connect and engage with our discerning client, transforming that connection into a personal relationship through excellent interpersonal skills, with the ability to provide inspirational, authentic and client centric customer service
-
Ability to build relationships throughout the store to find new opportunities
-
Ability to be a great team player as part of a high impact team, driven by diverse thoughts and opinions.
Nearest Major Market: Manhattan
Nearest Secondary Market: New York City