Share this Job

ABOUT LA PRAIRIE

LA PRAIRIE -
The Luxury skincare house where audacious innovation has cultivated a pioneering approach to beauty. 
A place where heritage and creativity are infused with the values of care, passion, entrepreneurship and excellence.
A place where dedicated and diverse professionals each contribute to an inspiring and unique environment. 
A place for careers to grow and flourish and where our sustainable foundation nourishes talents and futures.

LA PRAIRIE. CREATE A BEAUTIFUL IMPACT.

Retail Mobile Beauty Advisor - Manchester Region

Location: 

Manchester, GB, M3 1BD

Contract Type:  Permanent - full-time
Description: 

We have an exciting new opportunity for a Mobile Beauty Advisor to join La Prairie to support the Manchester region and surrounding areas. 

 

ROLE SUMMARY

The role of the Mobile Beauty Advisor is to support teams in several stores to achieve their sales targets by providing excellent LA PRAIRIE customer service & experience.  Most of the times, the Mobile Beauty Advisor will take over the role of a Beauty Advisor during his/her holidays or sickness leaves and therefore is expected to be geographically mobile from one store to another in a short period of time.

The person will be responsible for driving sales within these stores through having a positive impact and influence within the store in which they work.  The mobile Beauty Advisor should also assist the manager by taking on key responsibilities to support the store in which they work. 

 

 

KEY ATTRIBUTES AND BEHAVIOURS

  • Lives retail – Deep understanding and passion for the industry and luxury brands

  • Geographically mobile and can adapt quickly to all stores & all teams

  • Collaborates easily with others and adapts to different working styles

  • Master Business & Brand: from knowledge to expectations

  • Executional excellence – Uncompromising focus on standards, attention to detail and protecting brand equity

  • Ownership – Accountability as if your name was on the point of sales, empowered to use initiatives

  • Relentless and tenacious - Always striving for the extra mile while delivering the ultimate client experience

  • Share and re-apply – Willing to learn from others and share success

  • Leads by example being a role model for the wider LA PRAIRIE team

  • Able to effectively listen, influence and persuade

  • Actively takes charge of performance growth

  • Adapts to changing priorities as needed, flexible and accountable

 

KEY ACCOUNTABILITIES

 

Sales and Customer Service

  • Supports stores to achieve sales targets and KPI’s focusing on RECRUITMENT & RETENTION

  • Working with the Retail Sales Manager, Account and Business Managers to find ways to increase retail sales

  • Deliver LA PRAIRIE customer service excellence with every clients & prospects

  • Bond with customers deeply to create a long-lasting relationship incl. with the brand

  • Perform all LA PRAIRIE services to drive sales and brand loyalty

 

Excellence of Execution

  • Be a LA PRAIRIE evangelist to our prospects and clients sharing the unique brand story-telling and delivering the ultimate service experience

  • Master LA PRAIRIE brand & product knowledge

  • Be fully aware of all company and retailer initiatives relevant to your account, pro-actively propose how to maximize opportunities

  • Follow all company merchandising guidelines on both permanent and promotional space

  • Accurately complete administrative work within set guidelines and time limits, including any required feedback

  • Support stores in planning and executing customer eventing in line with brand equity

  • Adhere to LA PRAIRIE uniform and grooming guidelines

  • Work within the retailer Code of Conduct guidelines and KPIs 

  • Address any ad-hoc requests from Regional Sales Manager, escalate any issues in order to solve them in a timely manner

 

Teamwork

  • The role of mobile consultant requires a delicate balance of relationship building within each account and so much be able to adapt to different ways of working and personalities in each store

  • Provide mentoring support for new recruits to develop their product knowledge, selling skills and administrational abilities

  • Grow networks with the wider LA PRAIRIE team

  • Maintain excellent communication with all Managers and Head Office, be a key relay of insights as working in several point of sales

  • Develop and maintain relationships with retailer staff and management

  • Be available for ad-hoc mentoring for new team members in the field

 

KEY INTERFACES

 

Internal

  • Business & Account Managers

  • Regional Sales Managers

  • Beauty Advisors

External

  • Retailers Managers & Stock control Teams

  • Personal shoppers

 

 

KNOWLEDGE, SKILLS, EXPERIENCE 

  • Use of ipad for email, reporting and VM guidelines

  • Control of ipad and La Prairie passwords and support team to do so

  • Use of La Prairie systems and online documents. 

  • Experienced in working in Retail teams

  • Good relationships builder

  • Trustworthy, reliable, flexible

  • Excellent organizational skills

  • Strong communications skills

  • Breathing the LA PRAIRIE Core Values