ABOUT LA PRAIRIE

LA PRAIRIE -
The Luxury skincare house where audacious innovation has cultivated a pioneering approach to beauty. 
A place where heritage and creativity are infused with the values of care, passion, entrepreneurship and excellence.
A place where dedicated and diverse professionals each contribute to an inspiring and unique environment. 
A place for careers to grow and flourish and where our sustainable foundation nourishes talents and futures.

LA PRAIRIE. CREATE A BEAUTIFUL IMPACT.

Beauty Consultant, Harrods, London

Location: 

London, GB, SW1X 7XL

Contract Type:  Permanent - full-time
Description: 

Are you an Arabic speaker interested in working for a Swiss luxury brand known for their pioneering cellular anti-aging therapies? then the La Prairie Counter at Harrods, London might be of interest to you. As a Beauty Advisor you will be our Maison Ambassador. Ensuring a delightful and exceptional personalised skincare luxury service, building meaningful and long-lasting relationships with our discerning client, creating carefully curated experiences and perfect etiquette. ​

 

Main Accountabilities

  • Make smart business decisions based on brand and business ambition

  • Achieve the sales objectives​ based on retention and recruitment of clients, especially High Net Worth Individuals and existing VIPs.

  • Guarantee meaningful business relationships across the store, especially with Personal Shoppers, concierges, etc​

  • Ensure retail excellence is performed at all times, maintaining the highest standards of housekeeping and retail standards are maintained at the point of sale​

  • Create a deep connection with the client to understand their needs, build trust and long-lasting relationship​

  • Pro-actively introduce and recommend relevant products, ensuring a personalised 1:1 luxury and professional service at all times​

  • Maintain the relationship through engaging the Client through La Prairie Clienteling tools and systems

  • Be knowledgeable on all products, ensuring the heritage, skin science and benefits are always conveyed in a relevant way to the client​

  • Ensure exceptional service through encouraging the application of products either on counter or within the cabin

 

Qualifications:

  • Exceptional service mindset – you take pleasure and satisfaction in providing an outstanding service to your clients​

  • Strong retail experience ​

  • Real passion for beauty and skincare ​

  • Affinity for luxury, always striving for excellence​

  • Strong business acumen to drive sales and go beyond business objectives ​

  • Entrepreneurial, audacious, and dynamic ​

  • Ability to connect and engage with our discerning client, transforming that connection into a personal relationship through excellent interpersonal skills, with the ability to provide inspirational, authentic and client centric customer service ​

  • ​Ability to build relationships throughout the store to find new opportunities ​

  • Ability to be a great team player as part of a high impact team, driven by diverse thoughts and opinions.​

  • Arabic speaker is essential 

 

In return, La Prairie offers.

  • A competitive salary and discretionary commission scheme

  • 33 holiday days (including bank holidays)

  • Generous product allocation & discount

  • Long Service Awards starting with 3 years service

  • A free product to try every time there is a new launch

  • Contributory pension scheme – 5% employer contribution

  • Employee referral bonuses

  • A range of opportunities to develop and grow personally and professionally

  • Access to Retail Trust including virtual GP Services and HAPI app for discounts

  • Annual performance reviews so you know your La Prairie career is going in the right direction

 

Reports to:

Business Manager 

 

We look forward to receiving your application.