Beauty Consultant - Harvey Nichols Edinburgh, 3 days per week

Are you interested in working for a Swiss luxury brand known for their pioneering cellular anti-aging therapies? then the La Prairie Counter in Harvey Nichols Edinbirgh might be of interest to you. As part time La Prairie Beauty Consultant (working 3 days a week), you will be our Maison Ambassador. Ensuring a truly exceptional, personalised luxury skincare service. You will build meaningful, long-lasting relationships with our discerning clients, create carefully curated experiences, and embody the highest standards of elegance and etiquette. 

Main Accountabilities:

• Make informed business decisions aligned with brand values and ambitions.
• Achieve sales objectives through both client retention and new client acquisition, with a focus on High Net Worth Individuals and VIPs.
• Cultivate strong business relationships across the store, particularly with Personal Shoppers, Concierges, and other key partners.
• Ensure retail excellence, maintaining impeccable housekeeping and point-of-sale standards at all times.
• Create deep client connections, understanding individual needs to build trust and loyalty.
• Proactively introduce and recommend tailored products, providing a truly personalised 1:1 luxury experience.
• Engage and nurture relationships through La Prairie’s clienteling tools and systems.
• Demonstrate expert product knowledge, confidently conveying the brand’s heritage, scientific innovation, and skincare benefits.
• Deliver exceptional service by encouraging and demonstrating product application, both at the counter and within the cabin.
• Utilise the treatment room to provide bespoke luxury facials and skincare treatments, enhancing the client experience and deepening loyalty.

Qualifications:

• Strong retail background with a track record of achieving results.
• A passion for beauty and skincare, with a natural affinity for luxury and a commitment to excellence.
• Exceptional interpersonal and relationship-building skills, with the ability to deliver inspiring, authentic, client-centric service.
• Strong business acumen with the ability to drive sales and exceed targets.
• Confidence in networking within the store to create new business opportunities.
• A collaborative team player, contributing positively to a diverse and high-performing team.
• NVQ Level 3 in Beauty Therapy (desired but not essential)

In return, La Prairie offers:

• A good salary with a new competitive commission scheme
• 33 holiday days (including bank holidays) pro-rated based on working days
• Generous product allocation & discount
• Long Service Awards starting with 3 years’ service
• Gratis of new launches 
• Contributory pension scheme – 5% employer contribution
• Employee referral bonuses