Beauty Consultant - Brown Thomas Dublin
Dublin, GB
Job title: Beauty Consultant
Location: Brown Thomas Dublin
Contract Type: Permanent - Part time (3 days a week)
Are you interested in working for a Swiss luxury brand known for their pioneering cellular anti-aging therapies? then the La Prairie Counter at Brown Thomas, Dublin might be of interest to you. As a La Prairie Beauty Consultant, you will be our Maison Ambassador. Ensuring a delightful and exceptional personalised skincare luxury service, building meaningful and long-lasting relationships with our discerning client, creating carefully
curated experiences and perfect etiquette.
Main responsibilities
The key responsibilities for this role include but are not limited to the following:
Approaching customers and achieving sales:
- Adhering to the La Prairie Art of Beauty facial guidelines to ensure that standards are consistent and up to date
- Skilfully marry Art of Beauty and selling skills together to achieve KPI's
- To build a good client base with the help of internal CRM
- Business planning to ensure the beauty room is maximised around key events and launches
- Review daily goals throughout the day and liaise with line manager to make improvements
- Traffic stop with ‘new’ launches and marketing lead program
- Listen and identify customer needs, ask the appropriate follow up questions in a friendly manner
- Invite every customer to sit down and have a skincare consultation or an Art of Perfection
- Ensure accuracy and compliance of EPOS System for customer records
- Ensure events are fully stocked and appropriate customers have been contacted
Visual Merchandising:
- Present the beauty room in luxury standard while working with the visual merchandising team to meet company guidelines
- Ensure the counter is spotlessly clean and well maintained
- Make certain the counter is fully stocked and that all products are stored by category and shade sequence
Rapport and Communication:
- Is aware of needs of others and their impact on them
- Ability to be approachable and build relationships with others
- Demonstrates ability to listen and communicate both verbally and written
- Be informed about current and new business initiatives and to provide feedback to your Account Manager
- Willing to work cooperatively as a team member
- Possesses persuasion and negotiation skills
Planning and Flexibility:
- Working with Initiative
- Ability to follow through energetically with events and achieve goals
- See opportunities and acts on them
- Perseverance
Qualifications
- Applicants for this position must be able to demonstrate the following skills and experience:
- ITEC diploma qualification level 2 (required)
- Experience of providing high quality skincare treatments to clients
- Client focussed and dedicated to providing a luxury experience
- Polished, approachable and friendly communication skills
- Dedicated to achieving / exceeding KPI's
- Able to work collaboratively as part of a small team
In return, La Prairie offers:
- A competitive salary and discretionary commission scheme
- 33 holiday days (including bank holidays)
- Generous product allocation & discount
- Long Service Awards starting with 3 year’s service
- A free product to try every time there is a new launch
- Contributory pension scheme – 5% employer contribution
- Employee referral bonuses
- A range of opportunities to develop and grow personally and professionally
- Annual performance reviews so you know your La Prairie career is going in the right direction
Reports to:
North Regional Sales Manager
We look forward to receiving your application.